Resolving data migration challenges for the City of Terrell in their Tyler ERP system
Featured success story
ERP System Advisory
Population: 21,000
Client background
Following the implementation of a new Tyler ERP system, the City of Terrell encountered significant inconsistencies and inaccuracies in the financial data generated by their reports. These discrepancies raised concerns over the reliability of their financial processes and the integrity of their reporting systems. Recognizing the critical need to address these challenges, the City engaged Sciens to identify the root causes of the issues and provide comprehensive support in resolving them. By leveraging Sciens’ expertise, the City aimed to restore confidence in their financial systems and ensure accurate reporting for ongoing and future operations.
The business challenge
The primary challenge of this project was to diagnose and resolve the reporting errors stemming from the transition to the new Tyler ERP system. This required Sciens to perform an in-depth analysis of the data conversion process from the previous system and to evaluate how data was integrated into the new system. Identifying specific flaws in these processes was critical to addressing the inconsistencies and ensuring the accuracy of financial data. The scope of the project also included resolving any systemic issues to prevent similar problems in the future.
Strategy and solution
To address these challenges, Sciens’ team of expert consultants undertook the following key actions:
Extracted and reviewed data from the previous ERP system to identify discrepancies.
Validated the extracted data with Finance management to confirm accuracy and identify gaps.
Diagnosed and corrected errors in the data conversion process.
Re-implemented the corrected data into the new Tyler ERP system.
Additionally, Sciens validated the accuracy of prior year trial balances, ensuring consistency and reliability for future financial reporting.
The solutions provided by Sciens enabled the City of Terrell to:
Achieve valid and accurate financial data.
Successfully close their books with confidence.
Generate precise and reliable financial reports.
Provide dependable budget information for the following fiscal year.
By addressing these issues, Sciens ensured the City’s ERP system was equipped for long-term financial accuracy and stability.
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