City of Cleburne selects a modern, integrated ERP system solution to replace its legacy platform
Featured success story
ERP System Advisory
Population: 32,000
Client background
Embarking on a forward-looking initiative, the City of Cleburne, TX, set out to revolutionize its operational landscape through the replacement of its legacy ERP system. Committed to enhancing efficiency and embracing modernity, Cleburne wanted to implement a cutting-edge solution that aligns with its dynamic municipal needs and supports sustainable growth.
The business challenge
The City faced a significant business challenge as it grappled with an outdated ERP system that not only received minimal vendor support but also lacked the necessary enhancements to keep pace with the city's burgeoning needs. Rapid growth had outstripped the capabilities of the existing software, necessitating a strategic shift to a more robust and forward-looking solution to meet present and future operational requirements.
Strategy and solution
Sciens played a pivotal role in aiding the City of Cleburne by offering strategic management and guidance during the selection and implementation of their new ERP system. The contributions included:
Thorough documentation of current workflows
Recommendations for business process improvement
Development of a comprehensive Request for Proposal (RFP)
Facilitation of the vendor selection process
Guidance throughout the contract negotiation and SOW review
The City, with Sciens’ assistance, is currently in the midst of the implementation phase, aiming to achieve several key objectives. These include enhancing financial reporting capabilities, streamlining critical business processes, and ultimately elevating the overall customer service experience. Through this ongoing effort, the City seeks to fortify its operational efficiency and deliver heightened value to its citizens.
Contact us
Like what you’ve seen? Get in touch to learn more.
